Order Details and Policies:
- Minimum Order Requirements: There is no minimum order requirement, and no setup fees apply!
- Turnaround Time: Typically 2-3 business days
- Shipping: Free shipping on heat transfer stickers within Ontario for orders over $250
- Accepted File Formats: .AI, .PDF, .PNG, .EPS, .SVG, .TIF, .PSD.
- Resolution: Minimum of 300 dpi; Higher dpi is recommended for better color vibrancy and definition
- Color Matching: Exact color matching may vary
File Submission Guidelines:
- Indicate the size of the design file by width and height, excluding any empty space around the design on the artboard.
- Ensure there are no transparent pixels in the design.
- For gang sheets, the maximum printable width is 22.5 inches; length can be extended as needed.
Order Modifications:
- No changes can be made to an order after 4 hours from placement.
- To combine multiple orders into one shipment, please place them on the same day.
Important Note: If your artwork does not match the requested print size, we will use the width of the artwork. No refunds will be provided for prints that are smaller than the ordered size. Additional charges will apply for prints larger than the size paid for.
Rush Orders: For rush requests, kindly contact us at +1 (647) 642-5022 / customisethe@gmail.com
Packaging: Transfers are shipped on a roll, or we can pre-cut them for an additional $0.20 each.
Pricing:
- Wholesale: $0.025 per square inch
- Retail: $0.05 per square inch
